Terms and Conditions
Last updated: November 2026
These terms cover your use of newhopeins.com and the text messages New Hope Insurance Agency sends. By using our website or agreeing to receive text messages, you accept them.
Text messages (SMS)
New Hope Insurance Agency sends text messages to its customers and to people who ask us for a quote or a call back, only when they have agreed to receive them.
What we send. Replies about your quote or service request, and account notifications about your policies, such as payment reminders and cancellation notices.
How often. Message frequency varies with your requests and your policies.
Cost. Message and data rates may apply.
To stop. Reply STOP to any message. We'll send one text to confirm, and then no more unless you sign up again.
For help. Reply HELP, or call us at (704) 824-3130.
Delivery. Mobile carriers are not liable for delayed or undelivered messages.
Consent. Agreeing to receive text messages is not a condition of purchase.
Privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
Information on this website
The information on this website is general and is not an offer of coverage. Coverage, prices and discounts depend on each carrier's underwriting and on the terms of your policy.
Quotes and coverage
Asking for a quote does not start or confirm coverage. A policy is in force only after the carrier issues it.
Payments and other websites
Our payment page links to the carriers' own websites. Those sites have their own terms and privacy policies, and we are not responsible for them.
Changes and governing law
We may update these terms from time to time; the date above shows when they last changed. These terms are governed by the laws of North Carolina.
Contact us
Questions about these terms or our text messages? Call (704) 824-3130, email quotes@newhopeins.com, or write to New Hope Insurance Agency, 2664 S. New Hope Road, Gastonia, NC 28056.